Business Office

For a complete list of insurance providers, click here.

For employer specific information, please call the business office (815) 786-8484.

Click here for information about Financial Assistance.

Billing Questions

If you have questions, or if you need more information, please contact your patient accounts representative at one of the following phone numbers, which are assigned according to your last name.

For billing inquiries, please contact one of the following:

If your last name begins with the letter A - K, please call Angie at (815) 748-8385
If your last name begins with the letter L - Z, please call Kristy at (815) 748-8338

For those who need explanation or help with bills in person, please visit the Patient Registration area of Valley West Community Hospital or Kishwaukee Community Hospital.

For patient balances or financial assistance information, please contact Sandy or Donna at (815) 748-8983.

Valley West Community Hospital offers a variety of options for payment of your patient balance. For information, please contact Sandy or Donna at (815) 748-8983.

If you are unable to contact a person directly, please leave a message and your call will be returned promptly.