Business Office

For a complete list of insurance providers, click here.

For employer specific information, please call the business office (815) 786-8484.

Click here for information about Financial Assistance.

Billing Questions

If you have questions, or if you need more information, please contact your patient accounts representative at one of the following phone numbers, which are assigned according to your last name. You may also contact the business office through e-mail at billing@vwch.org. This e-mail is UNSECURE so any confidential information is sent at your own discretion.

For billing inquiries, please call Kristy at (815) 748-8338.

For those who need explanation or help with bills in person, please visit the Patient Registration area of Valley West Community Hospital or Kishwaukee Community Hospital.

For patient balances or financial assistance information, please contact Sandy or Donna at (815) 748-8983.

Valley West Community Hospital offers a variety of options for payment of your patient balance. For information, please contact Sandy or Donna at (815) 748-8983.

If you are unable to contact a person directly, please leave a message and your call will be returned promptly.